Support

Abacus Customer Care

To get off to a great start, Customer Care is included in your first year as an AbacusLaw user:

 

After your first year, renew your Customer Care Agreement and you will be eligible to:

  1. "Getting Started" orientation sessions
    From the comfort of your own office, participate in these online, live, instructor-led sessions covering set up and features for your AbacusLaw practice management and accounting software.
  2. Priority technical support

    What customers recently said about Abacus Customer Care


    If you are having problems, well make sure you get priority service. For any questions, issues or problems you have, we'll help you and your staff quickly.
  3. Guaranteed lowest price on upgrades
    You will pay less for upgrades that those without a customer care agreement and be guaranteed the lowest price available for upgrades.
  4. Remote assistance
    Our experienced technicians will remote into your computer and help you resolve your issues.
  5. Tax table updates
    Receive updates to your AbacusLaw Gold tax table codes each year.
  6. Lowest price on Customer Care renewal
    You will pay less for renewing your customer care agreement. You'll save hundreds of dollars in support inquiry fees by maintaining your customer care agreement.

Read our Customer Care Mission >>

Customized On-Site or Telephone Consulting

If you'd like someone to install, setup or otherwise customize your AbacusLaw system for you, we can help make that happen. Your implementation will be fast, easy and affordable. Each consultant has years of experience assisting law firms with technology. Contact us to find a trained professional in your area.

Abacus Technical Support
 
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